SMS 'LAP' to 56677
Helpline: 1800-200-7777
Email: lap@indiabulls.com

Grievance Redressal Process

Level 1

If you have a Query or a Request you may choose to speak to our call centre executive, visit our nearest branch or refer to our FAQs.

Helpline: 1800-200-7777
Email: lap@indiabulls.com
Post Us : Head Customer Care, Indiabulls Commercial Credit Ltd 422 B, Udyog Vihar Phase IV, Sector-18 Gurugram, Haryana – 122015


If you are not satisfied with the service provided by the contact center. You can write to us at the below link



Level 2

If you are not satisfied with the resolution provided at Level 1 by our customer service team. You may write to our Grievance Redressal Team.

Call Us : Grievance help line no. 0124-6048160
Visit Us : Any nearest branch
Post Us : Indiabulls Commercial Credit Ltd, Grievance Redressal, 422 B, UdyogVihar, Phase IV, Sector-18 Gurugram, Haryana – 122015

You May write to us at the below link

Write to us

Level 3

If the complaint is not resolved at level 2 by Grievance Redressal team or has experienced a breached TAT (Turnaround Time) the same shall get escalated by default to Nodal officer. Further, in case the resolution provided by Grievance Redressal at Level 2 is not satisfactory, customer may forward the concern to the Nodal Officer at below mentioned addres

Mr. Robin Marwaha
The General Manager, Nodal
Officer, Grievance Redressal,
Indiabulls Commercial Credit Limited, 422 B, Udyog Vihar Phase IV, Sector-18 Gurugram, Haryana – 122015.
Ph: 0124-6048088
Email: robin.marwaha@indiabulls.com

If the complaint is not redressed satisfactorily within 30 working days, customer may directly write to the Regulator. For detail in this regard, you may please visit our Grievance Redress Policy.

Indiabulls Commercial Credit Limited

Customer Care

SMS 'LAP' to 56677
Helpline: 1800-200-7777
Email: lap@indiabulls.com

Grievance Redressal Process

Corporate Office:

Indiabulls Finance Center,
Tower 1, Senapati Bapat Marg,
Elphinstone Road,
Contact No: 022-61891000
Mumbai - 400 013
INDIA

Registered Office:

M-62 & M-63, First Floor,
Connaught place,
New Delhi – 110 001,
Contact No: 011-30252900
INDIA

Head Office:

Indiabulls House, Plot No. 448-451,
Udyog Vihar, Phase - V,
Sector 19, Gurgaon, Haryana 122001
Phone No: 1800200777(toll free)
Fax: 0124-6681111
INDIA